Training & Resources
- Provider Orientation and Training
- ⦁ Provider Portal Materials
- Provider Documentation Tools
- Resources
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⦁ 1500 Claim Form Instructions
⦁ UB04 Claim Form Instructions - ⦁ Access and Availability
- ⦁ Claim Payment Policy for Bundling CPT Codes 81002 and 81003 with Office Visit
- ⦁ Consent for Sterilization
- ⦁ Dentures FAQ
- ⦁ Hearing Aids FAQ
- ⦁ Instructions for Providers to Request Interpreter Services for Passport Members
- ⦁ Medicaid Bypass Lists for Medicare Non-Covered Codes
- ⦁ Meet the Provider Services Team
- ⦁ Oncology Services Matrix
- ⦁ Optum Pre-Payment Communications
⦁ Plan of Choice Flyer - ⦁ Protocol for Responding to and Assessing Patients’ Assets, Risks, and Experiences (PRAPARE)
- ⦁ Provider Services Representatives Map
⦁ Provider Notification Pre-Payment Processes - ⦁ SFTP Quick Reference Guide (Molina)
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⦁ 1500 Claim Form Instructions
- Helpful Links
- 2022 Official Rules -- Diabetes (A1C) Sweepstakes
- PHKYPortal.Valence.Care (for Dates of Service prior to 1/1/2021)
- Kentucky Health Information Exchange (KHIE)
- DMS Fee Schedules
- HEDIS Provider Tip Sheets (Login to Availity > Payer Spaces/Passport > Resources Tab)