Senior and Disability Services

What's covered

Health and wellness is the same for people with or without disabilities or activity limitations. Molina Healthcare's Bridge2Access Program will help improve access to health care services for all members. Here are a few things we offer our members:

Bridge2Access Services How to Access
Find a provider that meets your access needs
  • Online and written directory with access indicators
  • Member services support to find an accessible provider
To find an accessible Molina Healthcare provider near you, visit Find a Provider or call Member Services
  • Improved access in Molina Medical Clinics
    • Height adjustable exam tables
    • Wheelchair scales
    • Assistive listening device
    • On-site material in alternate formats
Find a Molina Medical Clinic near you
  • Better Communication Access
    • Sign language and foreign language interpreters at no cost.
    • Materials in other formats (Large Print, Braille and Audio, etc.)

To request an interpreter for your doctor’s appointment, call Member Services or complete the attached interpreter request form, and email it to:
MHC-interpreters@molinahealthcare.com. To get information and other health education material in an alternate format. Call Member Services for any other material or format not listed.

  • Integrated Care Team
    • Empowering you to manage your health
    • Help you transition from hospital to home
    • Coordinate services with other agencies
    • Keeping you in your own home
Call your Care Manager Transitions Coach directly. To be transferred to Case Management, call Member Services .
  • Transportation services, including Molina Healthcare shuttles in some areas
Call Member Services and ask for help with transportation services
  • Bridge2Access Connections
    • Help you navigate your health care
    • Keep you informed on available access services
    • Connect with one of our community partners to:
      • Stay at home
      • Advocacy
      • Peer support
Call Member Services
or Email:  bridge2access@molinahealthcare.com
  • Bridge2Access Statewide Advisory Committee and Local Member Participation Committees:
    • Help us improve your healthcare services – Get involved today!
Call Member Services
VP (562) 283-6100 or
Email: bridge2access@molinahealthcare.com

 

Meeting the healthcare needs of people with disabilities is very important. In 2009, Molina started the statewide Bridge2Access (B2A) Statewide Advisory Committee. Input from advocates, community organizations, and members has helped us greatly. As we prepare for the Coordinated Care Initiative (CCI), and Managed Long Term supports and services, we worked with other contracted plans in our county to develop broader advisory groups.
Below are the agendas and meeting minutes of past meetings. If you would like to get minutes/agendas from other meetings or want to be part of the committees, please email us at: bridge2access@molinahealthcare.com.
 

Statewide Bridge2Access Advisory Committee

We encourage you to call or visit the websites of our community partners listed below. If there is a resource that you need that is not listed, dial “211” from your cell phone or home phone. Your call will be routed to a referral specialist in your area. 211 is available 24 hours a day/7 days a week and can help you find much needed information or health and human services. You can also visit their website at www.211.org.       

LOS ANGELES COUNTY

Community Partner Services Provided Website
Disabled Resources Center (DRC)
2750 E. Spring Street,
Suite #100
Long Beach, CA 90806
Telephone: (562) 427-1000
TTY: (562) 427-1366
Fax: (562) 427-2027
"To empower people with disabilities to live independently in the community, to make their own decisions about their lives and to advocate on their own behalf." http://drcinc.org/
Services Center for Independent Living (SCIL)
107 S. Spring Street
Claremont, CA 91711
Telephone: (909) 621-6722
Most services are provided at no cost to our consumers. These services include self-advocacy training, assistive technology, housing information, independent living skills training, peer counseling, and personal care assistance. Information and referrals about a variety of timely topics is also offered. http://scil-ilc.org/index.html
Westside Center for Independent Living (WCIL)
12901 Venice Blvd.
Los Angeles, CA 90066
Telephone: (800) 851-9245
The Westside Center for Independent Living is a non-residential center dedicated to enhancing the quality of life for people with all kinds of disabilities. The goal of the peer-led programs and services is the elimination of economic, social, attitudinal and environmental barriers.

 

http://www.wcil.org/

Independent Living Center of Southern California
14407 Gilmore Street, #101, Van Nuys, CA 91401
(voice) (818) 785-6934;
(TTY) (818) 785-7097 (Toll Free) (800) 524-5272
Email: ilcsc@ilcsc.org

Persons with disabilities, older adults, and veterans come to us seeking assistance in obtaining emergency services, food, shelter, benefits, affordable, accessible living in the community; as well as the skills and ability to self-advocate for their needs. http://ilcsc.org/index.html
Braille Institute of Los Angeles
741 North Vermont Avenue Los Angeles, CA 90029
Phone: (323) 663-1111
Fax: (323) 663-0867
E-mail:la@brailleinstitute.org
Web (English): brailleinstitute.org
(Español): institutobraille.org
Is a non-profit organization, whose mission is to eliminate barriers to a fulfilling life caused by blindness and severe sight loss.

They offer a variety of free programs, classes and services at five centers and 220 community outreach locations throughout Southern California.

http://www.brailleinstitute.org/losangeles/
Greater Los Angeles Agency on Deafness, Inc. (GLAD)
2222 Laverna Avenue
Los Angeles, CA 90041
Phone: (323) 478-8000
TTY: (323) 892-2225
Videophone (VP) (323) 550-4205
Email: info@gladinc.org

The mission of the Greater Los Angeles Agency on Deafness, Inc. (GLAD) is to ensure equal access of the deaf and hard of hearing community to the same opportunities afforded their hearing counterparts. The organization’s general purposes and powers are directed around the promotion of the social, recreational, cultural, educational, and vocational well-being of its deaf and hard of hearing constituents

http://www.gladinc.org/
Los Angeles County Community and Senior Services (CSS)
Cynthia Banks, Director
3175 West 6th St., Room 302
Los Angeles, CA 90020
Phone: (213) 738-2600
Fax: (213) 380-8275
Serving: Los Angeles County
Community and Senior Services (CSS) is committed to providing services which have positive impacts on the lives of the citizens of Los Angeles County. http://css.lacounty.gov/aaa.aspx
City of Los Angeles Department of Aging
Laura Trejo, General Manager
City of Los Angeles Department of Aging
221 N. Figueroa Street,
Suite 180
Los Angeles, CA 90012
Phone: (213) 482-7252
Fax: (213) 202-5651
Serving: City of Los Angeles
AAA is a separate division within the Aging and Adult Services Branch. It is responsible for identifying unmet needs as well as planning, coordinating and implementing programs that promote the health, dignity and well-being of our older residents. The AAA contracts with 49 community agencies to deliver services that promote independent lifestyles such as senior lunch and home delivered meals, nutrition programs, care management and home based care. http://aging.lacity.org
Alternatives for Seniors
(888) WE-ASSIST
(888) 932-7747
Information and referral on senior housing and other services. http://www.alternativesforseniors.com/
In-Home Supportive Services (IHSS)
IHSS Application,
Toll Free: (888) 944-4477 or (213) 744-4477
The In-Home Supportive Services (IHSS) Program helps pay for services provided to low-income elderly, blind or disabled individuals, including children, so that they can remain safely in their own home. IHSS is considered an alternative to out-of-home care, such as nursing homes or board and care facilities. http://dpss.lacounty.gov/dpss/ihss/default.cfm
Home Delivered Meals
(800) 510- 2020
The Home Delivered Meals program is designed specifically for home-bound individuals. This valuable program not only delivers a nutritious meal on a daily basis, but also serves as a mechanism to check up on the client, thereby providing an additional safety inspection and furthering the ability for him or her to remain in the home http://css.lacounty.gov/home-delivered-meals.aspx
Meals on Wheels Organization Providing senior and disabled persons nutrition services. http://www.mowaa.org/findameal

 

RIVERSIDE COUNTY

Community Partner Services Provided Website
Community Access Center
6848 Magnolia Center Avenue, Suite 150                           Riverside, CA 92506
(951) 274-0358
Empowering people with disabilities & seniors to live independently through peer support, information & referral, housing assistance, independent living skills training, advocacy, personal assistant services
Blindness Support Services
3696 Beatty Drive, Suite A Riverside, CA 92506                  (951) 341-9244
Develop and implement innovative approaches to achieving independence and self-reliance for blind and visually impaired residents of Southern California http://blindnesssupport.com/
Center on Deafness, Inland Empire (CODIE)
3576 Arlington Avenue,
Riverside, CA 92506                       (951) 275-5000

Dedicated to improving the quality of life through advocacy, peer support, education and training for people who are deaf, hard of hearing and their families

www.codie.org
Riverside County Office on Aging
6296 River Crest Drive, Suite K
Riverside, CA 92507
(951) 867-3800 or
(800) 510-2020
“Aging with Dignity” is their core value. RCOC provides advocacy, information & referral, wellness programs, education and much more http://www.rcaging.org/
Alternatives for Seniors
(888) WE-ASSIST
(888) 932-7747
Information and referral on senior housing and other services www.AlternativesforSeniors.com
In Home Support Services
(888) 960-4477
Determine eligibility for In Home Support Services and provide support for caregivers and clients http://dpss.co.riverside.ca.us

Search for In Home Support Services

Meals on Wheels
City of Riverside
County of Riverside:
Providing senior and disabled nutrition services www.riversidemealsonwheels.org
or www.rcaging.org

 

SAN BERNARDINO COUNTY

Community Partner Services Provided Website
Rolling Start ILC
570 West Fourth Street, Suite 103
San Bernardino, CA 92401
(909) 884-2129
Empowering people with disabilities & seniors to live independently through peer support, information & referral, housing assistance, independent living skills training, advocacy, personal assistant services www.rollingstart.com
Blindness Support Services
3696 Beatty Drive, Suite A Riverside, CA 92506

(951) 341-9244

Develop and implement innovative approaches to achieving independence and self-reliance for blind and visually impaired residents of Southern California http://blindnesssupport.com/
Center on Deafness, Inland Empire (CODIE)
3576 Arlington Avenue,
Riverside, CA 92506                       (951) 275-500 
Dedicated to improving the quality of life through advocacy, peer support, education and training for people who are deaf, hard of hearing and their families

 

www.codie.org
Department of Aging & Adult Services
686 E. Mill Street,
2nd Floor San Bernardino,
CA 92415
(909) 891-3900
Dedicated to helping seniors and at risk individuals to improve or maintain choice, independence and quality of life. The department works to ensure seniors and adults with disabilities have the right to age in place in the least restrictive environment http://hss.sbcounty.gov/daas/
Alternatives for Seniors
(888) WE-ASSIST
(888) 932-7747
Information and referral on senior housing and other services www.AlternativesforSeniors.com
In Home Support Services
(877) 800-4544
Determine eligibility for In Home Support Services and provide support for caregivers and clients http://hss.sbcounty.gov/daas/

Search for In Home Support Services

Home Delivered Meals
(951) 342-3057 or
Dept. of Aging & Adult Svcs. (DAAS)
Nutrition services for seniors and people with disabilities www.FSACA.org
or
http://hss.sbcounty.gov/daas/
Resources/nutrition.aspx

 

SAN DIEGO COUNTY

Community Partner Services Provided Website
Access to Independence
8885 Rio San Diego Drive, Suite 131
 San Diego, CA 92108
(619) 293-3500 Voice
(619) 293-7757 TTY
Empowering people with disabilities & seniors to live independently through peer support, information & referral, housing assistance, independent living skills training, advocacy, personal assistant services http://accesstoindependence.org/
Deaf Community Services of San Diego
3930 Fourth Avenue, 
Suite 300
San Diego, CA 92103      (619) 398-2441

Dedicated to improving the quality of life through advocacy, peer support, education and training for people who are deaf, hard of hearing and their families

http://www.deafcommunityservices.org/
Aging and Independent Services (AIS)
5560 Overland Avenue
San Diego, CA 92123
(800) 510-2020
Providing services to older adults, people with disabilities and their family members, to help keep clients safely in their homes, promote healthy and vital living www.sdcounty.ca.gov
Search for “AIS”
Alternatives for Seniors
(888) WE-ASSIST
(888) 932-7747
Information and referral on senior housing and other services www.AlternativesforSeniors.com
In Home Support Services
5560 Overland Avenue
San Diego, CA 92123
(800) 510-2020
Determine eligibility for In Home Support Services and provide support for caregivers and clients http://www.sdcounty.ca.gov/hhsa/index.html

Search for In Home Support Services

Consumer Center for Health Education & Advocacy
1764 San Diego Avenue,
Suite 200 
San Diego, CA
(877) 734-3258
(877) 735-2929 TTY
Helping people understand how to navigate their physical and mental healthcare; advocacy and information & referral www.healthconsumer.org
Meals on Wheels
2254 San Diego Avenue
San Diego, CA 92110
(619) 260-6110
(800) 573-6467
Providing senior and disabled nutrition services www.meals-on-wheels.org

 

Member Handbook

It tells you what you need to know about your Molina Dual Options Plan.

For the Member Service Guide, click here.