Disability & Senior Access Services
What's covered
Health and wellness is the same for people with or without disabilities or activity limitations. Molina Healthcare will help improve access to health care services for all members. Here are a few things we offer our members:
| Services | How to Access |
|---|---|
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Find a provider that meets your access needs
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To find an accessible Molina Healthcare provider near you, visit Find a Provider or call Member Services at (888) 665-4621. |
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Better Communication Access
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To request an interpreter for your doctor’s appointment, call 1-888- 665-4621; TTY 711 or complete the attached interpreter request form, and email to: MHC-interpreters@molinahealthcare.com. To get information and other health education material in an alternate format. Call (888) 665-4621; TTY 711 for any other material or format not listed. |
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Integrated Care Team
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Call your Care Manager Transitions Coach directly. To be transferred to Case Management, call Member Services (888) 665-4621; TTY 711 |
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Transportation services |
Call (888) 665-4621; TTY 711 and ask for help with transportation services |
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Bridge2Access Statewide Advisory Committee and Local Member Participation Committees:
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Stakeholder Advisory Committees
Meeting the healthcare needs of people with disabilities is very important. In 2009, Molina started the statewide Bridge2Access (B2A) Statewide Advisory Committee. Input from advocates, community organizations, and members has helped us greatly. As we prepared for the Coordinated Care Initiative (CCI), and Managed Long Term supports and services, we worked with other contracted plans in our county to develop broader advisory groups.
Below are the minutes of past meetings. If you would like to get minutes from other meetings or want to be part of the committees, please email us at: bridge2access@molinahealthcare.com.
We encourage you to call or visit the websites of our community partners listed below. If there is a resource that you need that is not listed, dial “211” from your cell phone or home phone. Your call will be routed to a referral specialist in your area. 211 is available 24 hours a day/7 days a week and can help you find much needed information or health and human services. You can also visit their website at www.211.org.
IMPERIAL COUNTY
| Community Partner | Services Provided | Website |
|---|---|---|
| Senior Access to Support and Services Program (SASS) 220 W. Main Street, Suite 201 Brawley, CA 92227 1-800-817-5292 1-800-539-8868 TTY |
The SASS Program provides services to older adults age 60 and over in all regions of the county, who are diagnosed with a severe mental illness and who are homeless or at risk of being homeless, or isolated and home-bound. Services provided in this program include planning for and providing rehabilitation and supportive services, including mental health assessment and individual therapy. | www.imperial.networkofcare.org |
| Deaf Community Services of Imperial County (760) 355-1078 612 S J St. Imperial, CA 92251
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Dedicated to improving the quality of life through advocacy, peer support, education and training for people who are deaf, hard of hearing and their families. | www.national.citysearch.com |
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Access to Independence of Imperial Valley |
Access to Independence is a Center for Independent Living (CIL). CILs are nonresidential, cross-disability, non-profit corporations that provide services to people with disabilities to maximize their independence and fully integrate them into their communities. We are a community hub for individuals to gather, discuss, and advocate for independence and integration into society at a state of the art facility that integrates universal design.
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www.accesstoindependence.org |
| Area Agency on Aging (AAA) 1331 S. Clark Rd. Bldg. 11 El Centro, CA 92243 800-510-2020 760-339-6450 |
"You've worked hard all your life Now let us work for you" AAA - Our Mission: To provide leadership at the local level in developing systems of home and community-based services that maintains "least restrictive" home-like environments. In particular, emphasis shall be placed on coordinating with local systems to enable individuals to live with maximum independence and dignity in their homes and communities through the development of comprehensive and coordinated systems of home and community care. | http://www.co.imperial.ca.us/index.asp |
| Alternatives for Seniors 1-888-WE-ASSIST 1-888-932-7747 |
Information and referral on senior housing and other services | www.AlternativesforSeniors.com |
| In Home Support Services Imperial County Dept. of Social Services 2995 South Fourth Street Suite 105 El Centro, CA 92243 Phone: (760) 337-6800 FAX: (760) 337-5716 |
The In-Home Supportive Services (IHSS) program provides domestic and personal care to Medi-Cal eligible aged, blind and disabled individuals so that they can remain safely in their own homes. In addition to program eligibility, IHSS staff meets with clients in their homes to assess their in-home care need. Once approved, the clients may hire providers of their own choosing, or are referred to the IHSS Public Authority of Imperial County, to hire provider to perform the authorized services. | www.imperialcounty.net Search for In-Home Support Services
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| The Health Consumer Center of Imperial Valley 449 Broadway Street El Centro, CA 92243 Main: (760) 353-0220 Fax: (760) 353-6914 |
The Health Consumer Center of Imperial Valley (HCC-IV) helps residents of Imperial County navigate through the maze of today's health care system. HCC-IV helps people get the health care they need. HCC-IV is a project of California Rural Legal Assistance. | www.crla.org
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| Meals on Wheels Imperial County Agency on Aging 1331 South Clark Road El Centro, CA 92243 |
Providing seniors and people with disabilities nutrition services. Meals-on-Wheels is the only U.S. program that exclusively addresses senior hunger issues. The organization targets individuals with the greatest economic and social needs and currently serves 2.5 million seniors in their homes and in group settings such as senior centers. Two million MOW volunteers create an efficient and caring way to keep seniors independent, healthy and alive. Meals-on-Wheels keeps seniors healthy and fed in their own homes | www.meals-on-wheels.org
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SACRAMENTO COUNTY
| Community Partner | Services Provided | Website |
|---|---|---|
| Resources for Independent Living (RIL) 420 I Street, Level B: Suite 3 Sacramento, CA 95814 (916) 446-3074 |
Empowering people with disabilities & seniors to live independently through peer support, information & referral, housing assistance, independent living skills training, advocacy, personal assistant services | www.ril-sacramento.org/ |
| Area 4 on Aging 2260 Park Towne Circle Sacramento, CA 95825 (916) 486-1876
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Helping older adults live independently through wellness programs, caregiver support, health insurance counseling, home modification and more! | www.a4aa.com/ |
| Alternatives for Seniors (888) WE-ASSIST (888) 932-7747 |
Information and referral on senior housing and other services
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www.AlternativesforSeniors.com |
| IHSS Public Authority 3700 Branch Center Road, Suite A Sacramento, CA 95827 (916) 874-2888 |
Determine eligibility for In Home Support Services and provide support for caregivers and clients | www.sacpros.org Search for “In Home Support Services” |
| NorCal Services for Deaf & Hard of Hearing 4708 Roseville Road, Suite 111 North Highlands, CA 95660 (916) 349-7500 |
Advocacy, communication assistance, education, information & referral, peer counseling for clients who are deaf or hard of hearing | www.norcalcenter.org |
| Meals on Wheels 847 F Street W Sacramento, CA 95605 (916) 444-9533 |
Nutrition Services for seniors and people with disabilities | www.mowsac.org
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SAN BERNARDINO COUNTY
| Community Partner | Services Provided | Website |
|---|---|---|
| Rolling Start ILC 570 West Fourth Street, Suite 103 San Bernardino, CA 92401 (909) 884-2129 |
Empowering people with disabilities & seniors to live independently through peer support, information & referral, housing assistance, independent living skills training, advocacy, personal assistant services | www.rollingstart.com |
| Blindness Support Services 3696 Beatty Drive, Suite A Riverside, CA 92506 (951) 341-9244 |
Develop and implement innovative approaches to achieving independence and self-reliance for blind and visually impaired residents of Southern California | http://blindnesssupport.com/ |
| Center on Deafness, Inland Empire (CODIE) 3576 Arlington Avenue Riverside, CA 92506 (951) 275-500 |
Dedicated to improving the quality of life through advocacy, peer support, education and training for people who are deaf, hard of hearing and their families
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http://codie.org/ |
| Department of Aging & Adult Services 686 E. Mill Street 2nd Floor San Bernardino, CA 92415 (909) 891-3900 |
Dedicated to helping seniors and at risk individuals to improve or maintain choice, independence and quality of life. The department works to ensure seniors and adults with disabilities have the right to age in place in the least restrictive environment | http://hss.sbcounty.gov/daas/ |
| Alternatives for Seniors (888) WE-ASSIST (888) 932-7747 |
Information and referral on senior housing and other services | www.AlternativesforSeniors.com |
| In Home Support Services (877) 800-4544 |
Determine eligibility for In Home Support Services and provide support for caregivers and clients | http://hss.sbcounty.gov/daas/ Search for In Home Support Services |
| Home Delivered Meals (951) 342-3057 or Dept. of Aging & Adult Svcs. (DAAS) |
Nutrition services for seniors and people with disabilities | www.FSACA.org or http://hss.sbcounty.gov/daas/ Resources/nutrition.aspx |
RIVERSIDE COUNTY
| Community Partner | Services Provided | Website |
|---|---|---|
|
Community Access Center |
Empowering people with disabilities & seniors to live independently through peer support, information & referral, housing assistance, independent living skills training, advocacy, personal assistant services | |
| Blindness Support Services 3696 Beatty Drive, Suite A Riverside, CA 92506 (951) 341-9244 |
Develop and implement innovative approaches to achieving independence and self-reliance for blind and visually impaired residents of Southern California | http://blindnesssupport.com/ |
| Center on Deafness, Inland Empire (CODIE) 3576 Arlington Avenue Riverside, CA 92506 (951) 275-5000 |
Dedicated to improving the quality of life through advocacy, peer support, education and training for people who are deaf, hard of hearing and their families |
www.codie.org |
| Riverside County Office on Aging 6296 River Crest Drive, Suite K Riverside, CA 92507 (951) 867-3800 or (800) 510-2020 |
“Aging with Dignity” is their core value. RCOC provides advocacy, information & referral, wellness programs, education and much more | http://www.rcaging.org/ |
| Alternatives for Seniors (888) WE-ASSIST (888) 932-7747 |
Information and referral on senior housing and other services | www.AlternativesforSeniors.com |
| In Home Support Services (888) 960-4477 |
Determine eligibility for In Home Support Services and provide support for caregivers and clients | http://dpss.co.riverside.ca.us Search for In Home Support Services |
| Meals on Wheels City of Riverside County of Riverside |
Providing senior and disabled nutrition services | www.riversidemealsonwheels.org or www.rcaging.org |
SAN DIEGO COUNTY
| Community Partner | Services Provided | Website |
|---|---|---|
| Access to Independence 8885 Rio San Diego Drive Suite 131 San Diego, CA 92108 (619) 293-3500 Voice (619) 293-7757 TTY |
Empowering people with disabilities & seniors to live independently through peer support, information & referral, housing assistance, independent living skills training, advocacy, personal assistant services | http://accesstoindependence.org/ |
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Deaf Community Services of San Diego |
Dedicated to improving the quality of life through advocacy, peer support, education and training for people who are deaf, hard of hearing and their families |
http://www.deafcommunityservices.org/ |
| Aging and Independent Services (AIS) 5560 Overland Avenue San Diego, CA 92123 (800) 510-2020 |
Providing services to older adults, people with disabilities and their family members, to help keep clients safely in their homes, promote healthy and vital living | www.sdcounty.ca.gov Search for “AIS” |
| Alternatives for Seniors (888) WE-ASSIST (888) 932-7747 |
Information and referral on senior housing and other services | www.AlternativesforSeniors.com |
| In Home Support Services 5560 Overland Avenue San Diego, CA 92123 (800) 510-2020 |
Determine eligibility for In Home Support Services and provide support for caregivers and clients | http://www.sdcounty.ca.gov/hhsa/index.html Search for In Home Support Services |
| Consumer Center for Health Education & Advocacy 1764 San Diego Avenue Suite 200 San Diego, CA (877) 734-3258 (877) 735-2929 TTY |
Helping people understand how to navigate their physical and mental healthcare; advocacy and information & referral | www.healthconsumer.org |
| Meals on Wheels 2254 San Diego Avenue San Diego, CA 92110 (619) 260-6110 (800) 573-6467 |
Providing senior and disabled nutrition services | www.meals-on-wheels.org |
Member Services Guide
It tells you what you need to know about your Molina Healthcare Medi-Cal Health Plan.
For the Member Service Guide, click here.