| Provider Claims Services Unit (PCSU) |
(800) 578-0775 |
Hours of Operation:
Mondays, Tuesdays, and Thursdays - 8:30 a.m. to 12:00 p.m. and between 1:00 p.m. to 4:00 p.m.
Wednesdays - 9:30 a.m. to 12:00 p.m. and between 1:00 p.m. to 4:00 p.m. |
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| Provider Services |
(800) 578-0775 |
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| Provider Relations Department |
(502) 585-7943 |
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| Member Services |
(800) 578-0603 |
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| Utilization Management |
(800) 578-0636 |
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| Case Management |
(800) 578-0636 |
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Electronic Claims Submission:
Emdeon (formerly WebMD)
(800) 845-6592
Passport Health Plan electronic payer identification number is 61129
Claims Submission (for new and corrected paper claims):
Passport Health Plan
P.O. Box 7114
London, KY 40742
Family Planning Claims Submission:
AmeriHealth Family Planning
Attn: Claims
P.O. Box 42476
1901 Market Street, 29th Floor
Philadelphia, PA 19101-2476
Vision Claims Submission:
Block Vision
120 West Fayette Street, Suite 700
Baltimore, MD 21201
Submission of Medical Records (when requested for claims processing):
Passport Health Plan
200 Stevens Drive
Philadelphia, PA 19113
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