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How to Contact Passport Health Plan

Adobe PDF icon Reference Numbers to be Implemented for Calls to Passport Health Plan
- Attachment: Important Numbers
   

Important Telephone Numbers

Provider Claims Services Unit (PCSU) (800) 578-0775
Hours of Operation:
Mondays, Tuesdays, and Thursdays - 8:30 a.m. to 12:00 p.m. and between 1:00 p.m. to 4:00 p.m. Wednesdays - 9:30 a.m. to 12:00 p.m. and between 1:00 p.m. to 4:00 p.m.
   
Provider Services (800) 578-0775
   
Provider Relations Department (502) 585-7943
   
Member Services (800) 578-0603
   
Utilization Management (800) 578-0636
   
Case Management (800) 578-0636

Electronic Claims Submission:
Emdeon (formerly WebMD)
(800) 845-6592
Passport Health Plan electronic payer identification number is 61129

Claims Submission (for new and corrected paper claims):
Passport Health Plan
P.O. Box 7114
London, KY 40742

Family Planning Claims Submission:
AmeriHealth Family Planning
Attn: Claims
P.O. Box 42476
1901 Market Street, 29th Floor
Philadelphia, PA 19101-2476

Vision Claims Submission:
Block Vision
120 West Fayette Street, Suite 700
Baltimore, MD 21201

Submission of Medical Records (when requested for claims processing):
Passport Health Plan
200 Stevens Drive
Philadelphia, PA 19113

 
 
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