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Secured Services

  • To view information for Passport Health Plan (Medicaid), please log onto NaviNet.

    NaviNet is an easy-to-use, FREE web-based solution linking providers with the health plan. Services include:
    • Medicaid eligibility inquiries
    • Information on patient third party liability (TPL)
    • Medicaid claims status inquiry
    • Electronic copies of your remittance advice
    • Clinical Alerts and Care Gap Reports
    • Links to other important sites
    • Referral submission and inquiry
    • Passport Health Plan Medical Criteria Policies
    • PCP Panel Reports (coming soon)

    If you have questions or need to register for NaviNet, follow these instructions.

  • To view information for Passport Advantage (Medicare), please click here.

    Services include:
    • Medicare eligibility inquiries
    • Medicare claims status inquiry
    • Passport Advantage Medical Criteria Policies
    • Passport Advantage Forms and Documents

  • To access iEXCHANGE, please click here.

Other Passport Health Plan (PHP) Forms:


Maintenance Schedule
Some of Passport Health Plan's Secured Services undergo system maintenance once a month on scheduled weekends. As a result, certain transactions will be unavailable during those hours. We apologize for any inconvenience and thank you for your patience.


Secure Services including eligibility, claims status inquires and ikaProHEDIS