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iEXCHANGE® is a web-based program that allows you, our health care providers, to submit authorizations on-line. Currently, Passport Health Plan PHP utilizes iEXCHANGE® for online authorization of the following services:
Providers may also use iEXCHANGE® to view outpatient and inpatient authorizations online, as related to their facility. Online access to authorizations will streamline your process by reducing the number of telephone calls you make to the Plan.
iEXCHANGE® also allows you, the provider to search for authorizations by member, authorization number, date of service and/or physician. View the following information online for each authorization:
iEXCHANGE® is designed for multiple user access and is FREE. Providers wanting to use iEXCHANGE® must have access to the Internet and a web browser of 5.5 or higher. At PHP, we encourage all of our providers to take advantage of this user-friendly online tool. For additional information, to schedule training or to be enrolled in iEXCHANGE®, please contact the iEXCHANGE® Provider Training Specialist at 502 585-8224.
This number should be retained for reference purposes.
Should there be any further questions, please do not hesitate to contact the Service Desk at extension 48888.
Resources for OB Global Authorizations
Resources for Other Authorizations