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You must be a Passport Health Plan member with Medicare Parts A and B to join Passport Advantage.
You also must live in one of the Kentucky counties in our service area: Breckinridge, Bullitt, Carroll, Grayson, Hardin, Henry, Jefferson, Larue, Marion, Meade, Nelson, Oldham, Shelby, Spencer, Trimble, or Washington.
It is easy to join!
| Step 1: |
Call us! We can tell you more about Passport Advantage and whether or not you can join. Call us 7 days a week between 8 a.m. and 9 p.m. at 1-800-578-0603, then press 1. TTY users please call 1-888-857-4816. |
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| Step 2: |
Get an enrollment form. If you do not have an enrollment form, we can mail one to you, your caregiver, or a loved one. Or you can print the enrollment package. |
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| Step 3: |
Fill out the enrollment form. We can help you fill out the form over the phone. At the same time, we can also answer any questions you might have. |
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| Step 4: |
Send the completed form back to us. If we sent you an enrollment form, please send it back in the gold envelope. Or, mail it to:
Passport Advantage
ATTN: PAD Enrollment
305 West Broadway
Louisville, KY 40202
Or, you can fax it to us at (502) 585-8338. |
Please note that you will not be a member of Passport Advantage until Medicare approves your enrollment in Passport Advantage. This process can take a number of weeks.
What happens if I lose Passport Health Plan?
You must be a Passport Health Plan member to become a member of Passport Advantage. Kentucky Medicaid decides if you are in Passport Health Plan.
If Kentucky Medicaid takes you out of Passport Health Plan and you think the decision was wrong, please call your local Department for Community Based Services (DCBS).
If you lose Passport Health Plan, you can choose to stay in Passport Advantage for up to 3 months.
During these 3 months, 2 things could happen:
- Kentucky Medicaid could put you back into Passport Health Plan within 3 months. This means you can stay in Passport Advantage.
- Kentucky Medicaid could decide to not put you back into Passport Health Plan within 3 months. This means that you will no longer be a member of Passport Advantage after these 3 months. We will send you a letter, and then you will need to choose another Medicare plan to get your prescription drugs.
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