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Passport Health Plan Receives Excellent Rating from National Reporting Agency

The National Committee for Quality Assurance rates Passport and gives Excellent Accreditation

Louisville, KY - The National Committee for Quality Assurance (NCQA), an independent, not-for-profit organization dedicated to measuring the quality of America’s health care, designated Passport Health Plan as receiving Excellent Accreditation. This is the highest accreditation status for service and clinical quality given to a health plan that meets or exceeds NCQA’s rigorous requirements for consumer protection and quality improvement. Passport scored 97 out of 100 points. HEDIS® results are in the highest range of national performance.

Dr. Larry N. Cook, Chairman of University Health Care’s (Passport) Board of Directors and Chairman of the Department of Pediatrics for the University of Louisville School of Medicine said, “This is our report card. You can’t do much better than A+. We attribute our success to the many physicians and other health care providers who have dedicated themselves to making this health plan work. They serve on committees that oversee the development of policies related to all medical management and quality issues. I think this proves that provider sponsored health plans can work very well.”

The NCQA Accreditation evaluates how well a health plan manages all parts of its delivery system—physicians, hospitals, other providers and administrative services— in order to continuously improve health care for its members and is an evaluation of how a health plan ensures that its members are receiving high-quality care. NCQA President Margaret E. O’Kane said, “’Earning ‘Excellent’ Accreditation reflects a health plan’s ability to work with their members and their physicians to improve the quality of clinical care. It shows that they are building the kinds of partnerships that are critical to delivering great care and great service.”

“We have met the goals set forth by the Commonwealth of Kentucky when they established this health plan in 1997. This report shows improved care for Medicaid members and we have saved taxpayers millions of dollars in the process,” said Joyce Hagen-Schifano, President of Passport Health Plan and Senior Vice President and Chief Executive Officer-Kentucky Division of AmeriHealth Mercy Health Plan.

"This rating is a great tribute to the hard work from the health care providers in Passport," said Cabinet for Health Services Secretary Marcia R. Morgan. "It's gratifying to know that they are being recognized for the high quality care they provide Medicaid recipients."

NCQA is an independent, not-for-profit organization dedicated to assessing and reporting on the quality of managed care plans, managed behavioral healthcare organizations, preferred provider organizations, new health plan, physicians organizations, credentials verification organizations, disease management programs and other health related-programs. NCQA is committed to providing information on the quality of health plans. Consumers can easily access health plans’ NCQA Accreditation statuses and other information on health care quality on NCQA’s Web site at www.ncqa.org, or by calling NCQA Customer Support at (888) 275-7585.

The NCQA rates health plans in seven categories. The areas measured are:

  • Credentialing
  • Medical Records
  • Preventive Health
  • Quality Improvement
  • Member’s Rights and Responsibilities
  • HEDIS®
  • CAHPS®

HEDIS®/CAHPS® are the measurement tools used by the nation’s health plans to evaluate their performance in terms of clinical quality and customer service.

Passport Health Plan provides Medicaid managed care services for over 120,000 members in Jefferson and the 15 surrounding counties. Counties of service include Breckinridge, Bullitt, Carroll, Grayson, Hardin, Henry, Jefferson, Larue, Marion, Meade, Nelson, Oldham, Shelby, Spencer, Trimble, and Washington. Passport Health Plan is owned by University Health Care, Inc. UHC, Inc. contracts with AmeriHealth Mercy Health Plan of Philadelphia to administer the program. AmeriHealth Mercy and its affiliated health plans comprise the largest multi-state Medicaid managed care organization in the United States. Through its ownership, affiliation or management, AmeriHealth Mercy touches the lives of nearly 1,000,000 Medicaid and State Children’s Health Insurance Program (SCHIP) members in five states including Pennsylvania, New Jersey, Missouri, Kentucky, and South Carolina. AmeriHealth Mercy Health Plan is a healthcare ministry of the Sisters of Mercy in affiliation with AmeriHealth HMO, Inc.

 
Contacts
Jill Bell
Passport Health Plan
Vice President, Public Affairs
P: 502-585-7983
 
 
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National Committee for Quality Assurance - NCQA - Excellent Accreditation