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Passport Health Plan and Kosair Children's Hospital Form Innovative Program to Improve Newborn Baby Care

Louisville, KY - Passport Health Plan and Kosair Children’s Hospital have implemented an on-site case management program called Tiny Tots to improve care for newborns who cannot be discharged from the hospital at the same time as their mothers because of intense medical problems. Over a one-year reporting period, babies in the case management program experienced lower readmission rates within seven days of discharge from the hospital. Emergency room visits within seven days of discharge by newborns participating in the program were also lower than non-participants.

A Passport Health Plan case manager works closely with hospital staff, physicians, and caregivers to ensure medical and social services including home health, transportation and primary care doctor visits are available to the newborn’s family.

Dr. Larry N. Cook, Chairman of the University of Louisville Department of Pediatrics and Chief of Staff of Kosair Children’s Hospital said, “This program clearly shows that by working with the caregivers and all areas of the health care system that touch the newborn, we can improve health outcomes and better utilize financial resources. This is an innovative program that enhances care for patients.”

Jennifer Gaw, a new mother whose baby, Madeline, participated in the Tiny Tots program said, “I know my baby is healthier because Cheri, our case manager, stayed with us every step of the way. She made sure Madeline got her medication, scheduled doctor visits, and transportation when we needed it. She also provided a lot of information to me that helped me understand Madeline’s needs. I could call her anytime with questions.”

Participation in the Tiny Tots program is voluntary. It was implemented February 15, 2001 at Kosair Children’s Hospital. The data measurement period ran January 1, 2001 – December 31, 2001 - 179 newborn babies participated. A registered nurse case manager serves as a liaison and advocate for the family, coordinating home care services, physician, specialist, hospital, and social services. Over the one-year measurement period, babies participating in the Tiny Tot program showed two percent fewer readmission rates within seven days of discharge and within 30 days of discharge from the hospital. In addition, emergency room visits within seven days of discharge and 30 days of discharge were three percent lower than newborns who did not participate in the program. Overall length of stay in the hospital also decreased by two days.

Passport Health Plan provides Medicaid managed care services for over 120,000 members in Jefferson and the 15 surrounding counties. Counties of service include Breckinridge, Bullitt, Carroll, Grayson, Hardin, Henry, Jefferson, Larue, Marion, Meade, Nelson, Oldham, Shelby, Spencer, Trimble, and Washington. Passport Health Plan is owned by University Health Care, Inc. UHC, Inc. contracts with AmeriHealth Mercy Health Plan of Philadelphia to administer the program. AmeriHealth Mercy and its affiliated health plans comprise the largest multi-state Medicaid managed care organization in the United States. Through its ownership, affiliation or management, AmeriHealth Mercy touches the lives of nearly 1 million Medicaid and State Children’s Health Insurance Program (SCHIP) members in five states including Pennsylvania, New Jersey, Missouri, Kentucky, and South Carolina. AmeriHealth Mercy Health Plan is a healthcare ministry of the Sisters of Mercy in affiliation with AmeriHealth HMO, Inc.

 
Contacts
Jill Bell
Passport Health Plan
Vice President, Public Affairs
P: 502-585-7983
Mike Fleming
Norton Health Care/KOSAIR Children’s Hospital
502-629-8024
 
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